77g Privacy Policy
Your privacy matters to us. This policy explains exactly what data 77g collects, why we collect it, and how we keep it secure for all Bangladesh players.
Introduction
An overview of 77g's approach to your personal data.
77g ("we", "us", "our", "Platform") is committed to protecting the privacy of all users who access or register on our online casino and sports betting platform at 77g.bio. This Privacy Policy describes the types of information we collect, the purposes for which we use it, how we store and protect it, and the rights you hold as a data subject. By registering an account or otherwise using the 77g platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
This policy applies to all personal data collected via the 77g website, mobile platform, customer support channels, and any affiliated services. It should be read alongside our Terms & Conditions, which govern your use of the platform as a whole. If you have any questions about this policy or your data rights, please contact us at [email protected].
Our Privacy Commitments
Five principles that guide how 77g handles your personal data.
SSL Encryption on All Data
All data transmitted between your device and the 77g platform is protected by SSL (Secure Socket Layer) encryption. This includes account credentials, payment details, and personal information entered during registration or KYC verification.
No Sale of Personal Data
77g does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used exclusively to operate the platform, process your transactions, and comply with our legal obligations.
Right to Erasure
You may request deletion of your personal data at any time, subject to our legal data retention obligations. Requests are handled promptly and in accordance with applicable data protection standards. Verified deletion requests are processed within 30 days.
Transparent Data Practices
We clearly explain what data we collect and why. We do not collect data beyond what is necessary for the operation of the 77g platform and our compliance requirements. If we ever change how we use your data, we will update this policy and notify you.
Bangladesh-Based Data Handling
77g is built for the Bangladesh market. Our data handling practices are designed with Bangladesh players in mind, including support for local payment partners like bKash, Nagad, and Rocket, and sensitivity to local privacy expectations.
1. Information We Collect
The categories of personal data 77g collects and their sources.
77g collects personal data in order to provide a safe, compliant, and personalised gaming experience. The data we collect falls into the following categories:
| Data Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, gender, government-issued ID details (for KYC). |
| Contact Data | Email address, mobile phone number (used for bKash/Nagad account matching), residential address. |
| Financial Data | Deposit and withdrawal history, transaction amounts in BDT, payment method identifiers (e.g. bKash wallet number), balance records. |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, and platform access logs. |
| Behavioural Data | Game play history, bet amounts, game preferences, bonus usage, session duration, and responsible gaming tool usage. |
We collect this data directly from you (during registration, KYC, and transactions), automatically through your use of the platform (via cookies and server logs), and from trusted third-party service providers such as payment processors and identity verification partners. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless specifically required by law.
2. How We Use Your Information
The specific purposes for which 77g processes your personal data.
77g uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent or being required to do so by law:
- To create and manage your 77g account, verify your identity, and maintain account security.
- To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported Bangladeshi payment methods.
- To verify your age and eligibility to use the platform (21+ only), in compliance with our responsible gaming obligations.
- To provide customer support via live chat and email, and to resolve any disputes or complaints you raise.
- To detect, prevent, and investigate fraud, money laundering, collusion, and other prohibited activities on the platform.
- To personalise your gaming experience — for example, surfacing games you are likely to enjoy based on your play history.
- To monitor and support responsible gaming, including applying deposit limits, session limits, and self-exclusion requests at your direction.
3. Legal Basis for Processing
Why 77g is legally entitled to process your personal data.
77g processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
- Contract performance: processing necessary to provide you with the 77g services you have signed up for, including account management, payments, and game access.
- Legal obligation: processing required to comply with applicable law, including anti-money laundering regulations, age verification requirements, and responses to lawful requests from competent authorities.
- Legitimate interests: processing carried out in 77g's legitimate business interests, such as fraud prevention, platform security, improving our services, and responsible gaming monitoring — provided these interests are not overridden by your rights.
- Consent: where we rely on your consent to process your data (for example, for optional marketing communications), you may withdraw that consent at any time by contacting [email protected] without affecting the lawfulness of processing prior to withdrawal.
4. Sharing Your Information
The limited circumstances in which 77g shares your personal data with third parties.
77g does not sell your personal data. We share personal data with third parties only in the following strictly limited circumstances:
Payment Processing Partners
We share necessary financial and identity data with our payment partners — including bKash, Nagad, Rocket, Upay, and partnered Bangladeshi banks — solely to process deposits and withdrawals on your behalf. These partners are contractually bound to use your data only for payment processing and to maintain appropriate security standards.
Identity Verification Providers
To fulfil our age verification and KYC obligations, we may share identity documents and related data with trusted third-party identity verification services. These providers process data solely for verification purposes and are required to maintain strict confidentiality.
Legal and Regulatory Authorities
We may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
In all cases where we share your data with third parties, we take contractual and technical measures to ensure that your data is processed securely, used only for the specified purpose, and protected in accordance with applicable privacy standards. We do not transfer your personal data outside of the jurisdictions in which we operate without appropriate safeguards in place.
5. Cookies and Tracking Technologies
How 77g uses cookies and similar technologies on the platform.
77g uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, remember your preferences, maintain your login session, and analyse how players interact with the platform. Cookies are small data files placed on your device when you access the 77g platform.
We use the following categories of cookies on the 77g platform:
- Essential cookies: required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking the platform.
- Functional cookies: remember your preferences such as language selection, game display settings, and notification preferences to improve your experience.
- Analytics cookies: used to understand how players navigate the platform, which games are most popular, and where technical issues occur — helping us improve the 77g experience over time.
- You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 77g platform, including your ability to remain logged in or access certain game features.
6. Data Retention
How long 77g keeps your personal data and why.
77g retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting obligations. The retention period varies depending on the category of data and the purpose of processing. For example, account data is retained for the duration of your active account relationship with 77g and for a defined period thereafter to comply with anti-money laundering record-keeping requirements. Transaction records are retained for a minimum of five years from the date of the transaction in accordance with applicable financial regulations.
When personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, 77g will securely delete or anonymise that data. If you close your account, we will begin the data deletion process in accordance with our retention schedule. Some data may be retained in anonymised or aggregated form for analytics purposes — this data cannot be used to identify you individually.
7. Your Data Rights
The rights you hold in relation to your personal data held by 77g.
You have the right to access a copy of the personal data 77g holds about you, to request correction of inaccurate data, to request deletion of your data (subject to legal retention obligations), to object to certain types of processing, to receive your data in a portable format, and to withdraw any consent you have given. To exercise any of these rights, please contact our support team at [email protected] with your registered username and the specific right you wish to exercise. We will respond to all verified data rights requests within 30 days.
8. Data Security
The technical and organisational measures 77g uses to protect your data.
77g implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, access controls limiting data access to authorised personnel only, secure server infrastructure, regular security reviews, and staff training on data protection obligations. Financial data shared with payment partners such as bKash and Nagad is handled in accordance with each partner's own security protocols, which meet industry standards for mobile financial services in Bangladesh.
While we take data security seriously and implement robust protective measures, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, 77g will notify affected users promptly and take all necessary remediation steps. If you believe your account has been compromised, please contact us immediately at [email protected].
9. Children's Privacy
77g's strict policy on protecting underage users.
The 77g platform is strictly for adults aged 21 and above. We do not knowingly collect, use, or retain personal data from any person under the age of 21. If we discover that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and take appropriate action in accordance with our responsible gaming obligations. If you believe a minor may have registered on the platform, please contact us immediately at [email protected].
10. Changes to This Privacy Policy
How 77g will notify you of updates to this Privacy Policy.
77g reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy — those that significantly affect how we collect or use your personal data — we will notify registered users via the email address or mobile number on file, and publish the updated policy on this page with a revised "Last Updated" date.
Your continued use of the 77g platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with a material change to this policy, you have the right to close your account and request deletion of your personal data by contacting [email protected]. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
Reach the 77g team with any privacy-related question or data rights request.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 77g handles your personal information, please contact our support team. We aim to respond to all privacy-related queries within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
Email: [email protected]
Please include your registered username, account mobile number, and a clear description of your privacy request so we can assist you as quickly as possible.
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